Terms of service

Welcome to Kicks&Crawls Boutique. By accessing or using our website https://www.kickscrawlsboutique.shop/, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our services.

1. General Information

Kicks&Crawls Boutique is a baby clothing retailer based in the United Kingdom. Our website allows customers to purchase products online, and by using our services, you acknowledge and agree to the following policies regarding orders, shipping, returns, and payments.

2. Orders and Payment

  • Orders are processed within 1-3 business days.
  • Transit time is 4-7 business days, for a total delivery time of 5-10 business days.
  • Our order cut-off time is 3:00 PM. Orders placed after this time will be processed the next business day.
  • We accept the following payment methods: Visa, Mastercard, American Express, JCB, Discover, and Diners Club.
  • All prices are listed in GBP and are subject to change without prior notice.

3. Shipping

  • We only ship within the United Kingdom.
  • Shipping costs are completely free, and our shipping method is called “Free Shipping.”
  • Customers are responsible for providing accurate shipping information. Kicks&Crawls Boutique is not responsible for delays due to incorrect addresses.
  • For detailed information, please visit our Shipping Policy page.

4. Returns and Refunds

  • We accept returns within 30 days of delivery.
  • Return shipping costs are the responsibility of the customer if the return is due to a wrong order.
  • Return processing takes 7 days after receiving the returned item.
  • All returns are handled by mail only; in-store returns for online purchases are not accepted.
  • A prepaid return shipping label is included with every package. If lost, please contact customer service for a replacement.
  • There is no restocking fee. Returns are completely free of charge for qualifying items.
  • Claims for damaged packages must be submitted within 7 days of delivery with photo proof. Refunds, credit notes, or replacements cannot be issued without proof of damage.
  • For detailed information, please visit our Return and Refund Policy page.

5. Product Information

We strive to provide accurate product descriptions and images. However, due to differences in monitors and devices, the actual appearance of products may vary. We reserve the right to correct any errors or inaccuracies in product listings.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of Kicks&Crawls Boutique and is protected by copyright laws. You may not use, reproduce, or distribute any content without written permission.

7. Limitation of Liability

Kicks&Crawls Boutique is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the updated terms.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of UK courts.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:
Registered Company Name: NUSMUR SL
Business Registration No: B22637011
VAT No: ESB22637011

Phone: +44 7575 431410

Email: support@kickscrawlsboutique.shop

Address: 177 Newark Ave, Peterborough PE1 4NL, UK

Business Days: Monday - Friday

Business Hours: 9:00 AM – 3:00 PM